Shipping policy

Last updated: 14-11-2025

Thank you for choosing Shivam Spiritual Hub for your spiritual and healing products.
We work with reliable logistics partners to ensure your items reach you safely and on time.

1. Order Processing Time

  • Orders are processed within 1–2 business days
  • Orders placed after 5 PM are processed the next business day
  • Weekend or holiday orders are processed the next working day

Some items may require extra time due to:

  • Stock preparation
  • Cleansing or energizing rituals
  • Packaging requirements for fragile items (crystals, idols, etc.)

2. Shipping Time within India

Standard Delivery: 4–7 business days
Express Delivery (if available): 2–4 business days

Delivery times may vary based on:

  • Location
  • Courier service availability
  • Festivals or public holidays
  • Weather disruptions

3. International Shipping (Optional Statement)

If you ship outside India, use this:

We currently offer international shipping to selected countries.
Delivery time: 10–20 business days, depending on the destination and customs clearance.

If you do NOT ship internationally, I can remove this line upon request.

4. Shipping Charges

Shipping charges will be calculated at checkout based on:

  • Delivery location
  • Order weight
  • Courier service availability

Free shipping may apply during special offers or above certain order values (optional).

5. Packaging & Handling

We take special care while packing:

  • Fragile crystals
  • Idols & figurines
  • Bracelets & accessories
  • Vaastu and healing items

Our packaging ensures your spiritual products arrive safely and energetically intact.

6. Order Tracking

Once your order is shipped:

  • You will receive an email/SMS with the tracking number
  • You can track your order through the courier partner’s website
  • Tracking may take 24 hours to update after dispatch

7. Delays & Exceptions

Your order may experience delays due to:

  • Remote location delivery
  • Courier partner overload
  • Weather conditions
  • Incorrect shipping details
  • Festive seasons

We are not responsible for delays caused by the courier service.

8. Wrong Address / Unsuccessful Delivery

If the provided address is incorrect or incomplete:

  • Delivery may fail
  • Courier may return the parcel to us
  • Customer will be charged for reshipping
  • Orders cannot be refunded for incorrect addresses

9. Damaged or Missing Items

If your package arrives damaged or incomplete:

You must provide:

  • Unboxing video (mandatory)
  • Clear photos of the product & packaging
  • Order number

Send the details to: info@shivammspirituaalshub.com

We will assist with replacement or resolution as per our Refund Policy.

10. Customs, Duties & Taxes (For International Orders)

Customers are responsible for:

  • Customs charges
  • Import duties
  • Local taxes

These may vary by country.

11. Contact Us

If you have questions or concerns about your shipment, reach out to us:

Shivam Spiritual Hub
https://shivammspirituaalshub.com
Email: info@shivammspirituaalshub.com