Privacy policy

Last updated: 14-11-2025

Shivam Spiritual Hub (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://shivammspirituaalshub.com.

By accessing our Website, using our services, or making a purchase, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment details (processed securely via payment gateways — we do not store card details)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser type
  • Device information
  • Pages you visited
  • Time spent on pages
  • Cookies and tracking data

This data helps us improve your shopping experience.

C. Cookies and Tracking Technologies

We use cookies to:

  • Keep your shopping cart updated
  • Improve website performance
  • Personalize your experience
  • Run analytics and marketing campaigns

You may disable cookies in your browser, but certain site features may not work properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Manage your account
  • Improve our website and product offerings
  • Send order confirmations and shipping updates
  • Prevent fraud and secure transactions
  • Run marketing campaigns (with your consent)

We do not sell or rent your personal information.

3. Sharing Your Information

We share your information only with trusted partners:

  • Payment gateways (Razorpay, Shopify Payments, etc.)
  • Shipping & logistics providers
  • Email and SMS notification partners
  • Shopify, our e-commerce platform
  • Analytics tools (Google Analytics, Facebook Pixel)

These partners are required to protect your information and use it only for the services they provide.

4. Data Security

We follow industry-standard practices to secure your information, including:

  • Encrypted checkout
  • SSL-secured website
  • Secure payment processing
  • Restricted access controls

While we take strong steps to protect your data, no transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold
  • Request correction or updates
  • Request deletion of your data
  • Opt out of marketing emails or SMS
  • Disable cookies
  • Request a copy of your information

To exercise your rights, contact us at: info@shivammspirituaalshub.com

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Comply with legal and tax obligations
  • Improve our services

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If you believe a child has provided us data, contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact us:

Shivam Spiritual Hub
https://shivammspirituaalshub.com
Email: info@shivammspirituaalshub.com
Address: 4, No. Garagapuri, Tollygunge (Near: Netaji Metro Station), WB, Kolkata - 700033